{"id":59133,"date":"2026-08-20T16:35:47","date_gmt":"2026-08-20T14:35:47","guid":{"rendered":"https:\/\/gomonta.com\/?post_type=client_case&p=59133"},"modified":"2026-08-27T10:58:52","modified_gmt":"2026-08-27T08:58:52","slug":"lindt","status":"publish","type":"client_case","link":"https:\/\/gomonta.com\/en-gb\/customer-case-studies\/lindt\/","title":{"rendered":"Lindt"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":59146,"template":"","meta":{"_acf_changed":false,"content-type":""},"case_branche":[511],"case_service":[550],"case_regio":[479,489],"class_list":["post-59133","client_case","type-client_case","status-publish","has-post-thumbnail","hentry","case_branche-food","case_service-fulfilment","case_regio-benelux","case_regio-netherlands"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":{"client_logo":58887,"hero_title":"Lindt triples online revenue with Monta","hero_intro":"Lindt & Spr\u00fcngli is the global market leader in premium chocolate and stands for quality, experience, and innovation. The brand is also growing strongly online: in two years, Lindt Benelux's webshop revenue tripled, built on a reliable and flexible fulfilment operation as a key foundation.","hero_image":58884,"hero_cta_label":"Request a Quote","hero_cta_url":"https:\/\/gomonta.com\/quote-request\/","stat_1_value":"3x","stat_1_label":"webshop revenue since Monta","stat_2_value":"1-2","stat_2_label":"business days delivery","stat_3_value":"8.8\/10","stat_3_label":"customer rating","client_since":"2024","office":"Monta Oud Gastel","office_url":"https:\/\/gomonta.com\/fulfilment-center\/netherlands\/","service_display":"Fulfilment","service_url":"https:\/\/gomonta.com\/fulfilment\/","market":"B2C + B2B","branche_display":"Food","branche_url":"https:\/\/gomonta.com\/fulfilment\/industries\/food\/","regio_display":"Benelux","case_video_url":"https:\/\/www.youtube.com\/watch?v=ZkuqNVxoWrI","case_gallery_1":"","case_gallery_2":"","case_gallery_3":"","case_gallery_4":"","case_gallery_5":"","quote_text":"In two years, we've been able to triple our webshop revenue. We're convinced that Monta has made an important contribution to that. Thanks to fast delivery, solid inventory management, and flexibility, we can give our customers what they expect. If you want to hand off the entire fulfilment process to a partner with a professional yet personal approach, Monta is the perfect partner to grow online.","quote_name":"Ramon Doomen","quote_role":"Omnichannel Manager at Lindt & Spr\u00fcngli Benelux","quote_photo":58885,"s1_title":"The challenge: growing online without compromise","s1_body":"Two years ago, Lindt was looking for a new fulfilment partner. Its online ambitions were high, but the existing logistics operation no longer matched them well.\r\n\r\nFor Lindt, flexibility was especially important. Alongside regular fulfilment, the brand also has a specific need for manual fulfilment for pick & mix: individual chocolates assembled per order. Lindt also works with products that have expiry dates, which makes good inventory management and visibility extra important.","s2_title":"The solution: flexibility and visibility with Monta","s2_body":"After a personal introduction, Lindt chose Monta. Monta now handles the complete fulfilment for the webshop and online marketplaces: from order picking and processing to inventory management.\r\n\r\nThe combination of automated and manual fulfilment makes it possible to efficiently process different types of orders. With Smart Stock and Monta's WMS, Lindt also has a dedicated online stock and better visibility into available inventory, expiry dates, and forecasts.","s3_title":"The result: 3x more online revenue","s3_body":"The switch to Monta immediately contributed to a better online customer journey. Orders are processed quickly and delivery times are consistently met, which has sharply reduced the number of questions and complaints about orders.\r\n\r\nTransparency around the order has also improved: customers receive clear shipping updates and can see exactly where their order is via track & trace. All of this contributes to a smoother customer journey and higher conversion \u2014 resulting in Lindt Benelux's online revenue tripling in two years.","s4_title":"Ready for further growth","s4_body":"Lindt wants to keep growing online in the Netherlands and Belgium, while also continuing to expand its own stores and other sales channels. The online customer experience remains an important part of that.\r\n\r\nThrough Monta's checkout, consumers can choose when and with which carrier they receive their order \u2014 from DHL and PostNL to a more sustainable delivery option. This way, Lindt keeps its logistics reliable and scalable, while giving consumers more choice.","story_badge_icon":"\ud83c\udf6b","story_badge_text":"Global market leader in premium chocolate","about_text":"Lindt & Spr\u00fcngli is the global market leader in premium chocolate and stands for quality, experience, and innovation. With Monta as its fulfilment partner, Lindt has a solid foundation to continue its online growth in the Netherlands, Belgium, and Luxembourg.","about_image":58888,"website_url":"https:\/\/www.lindt.com.nl\/nl\/shop","cta_title":"Ready for similar results?","cta_text":"Discover how we can also help your organisation improve processes, reduce costs, and accelerate growth.","cta_btn1_label":"Schedule a no-obligation call","cta_btn1_url":"https:\/\/gomonta.com\/quote-request\/","cta_btn2_label":"Explore our services","cta_image":"","cta_btn2_url":"https:\/\/gomonta.com\/#logistieke-services"},"featured_image_urls_v2":{"full":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"thumbnail":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1-150x150.webp",150,150,true],"medium":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"medium_large":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"large":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"1536x1536":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"2048x2048":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"gform-image-choice-sm":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"gform-image-choice-md":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false],"gform-image-choice-lg":["https:\/\/gomonta.com\/wp-content\/uploads\/2026\/08\/Lindt-hero-afbeelding_1-300x208-1.webp",300,208,false]},"post_excerpt_stackable_v2":"","category_list_v2":"","author_info_v2":{"name":"","url":""},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/client_case\/59133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/client_case"}],"about":[{"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/types\/client_case"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/media\/59146"}],"wp:attachment":[{"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/media?parent=59133"}],"wp:term":[{"taxonomy":"case_branche","embeddable":true,"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/case_branche?post=59133"},{"taxonomy":"case_service","embeddable":true,"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/case_service?post=59133"},{"taxonomy":"case_regio","embeddable":true,"href":"https:\/\/gomonta.com\/en-gb\/wp-json\/wp\/v2\/case_regio?post=59133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}