LABFRESH now sells in 82 countries, with Germany and the United Kingdom as key growth markets. But growing internationally means more than just translating a web store and adding a shipping option.

Localization, different carriers and payment methods, Brexit, and fulfillment outside the EU are making logistics increasingly complex. At the same time, every euro of profit matters: LABFRESH doesn’t make run-of-the-mill clothing, but instead invests in innovative materials and technology. A strong logistics operation is therefore not a side issue, but an integral part of the customer experience.

For LABFRESH, a good fulfillment partner is more than just a company that packs and ships orders. The brand is looking for a partner that actively contributes ideas, responds quickly, and works together to solve problems.

According to LABFRESH, this collaboration is primarily characterized by short lines of communication. If something goes wrong, Monta is just a phone call away. The two companies also work together to find solutions to technical issues, such as optimizing the returns process.

For an international e-commerce brand, fulfillment plays a huge role in the customer experience. A good product and a strong vision aren’t enough if the delivery or returns experience falls short.

Monta helps LABFRESH make that final step just as strong as the rest of the brand: with fast delivery, reliable fulfillment, and a returns process that is constantly being optimized. This way, logistics becomes not just an operational process, but part of the brand experience.

Meanwhile, LABFRESH is already looking ahead. The brand plans to further expand its presence in Germany, France, and the United Kingdom, while also targeting new markets, marketplaces, wholesale channels, and flagship stores.

In addition, the brand aims to further expand its women’s collection and continue investing in new textile innovations. From an initial product idea on Kickstarter to a community of more than 200,000 customers, LABFRESH continues to bring new innovations from the lab to wardrobes around the world.