Do you sell directly through TikTok Shop or another social commerce platform? Monta connects your social webshop directly to your fulfillment system, so inventory and orders sync automatically. This lets you sell directly from video and social content without having to set up a separate warehouse process yourself.
TikTok Shop is one of the social platforms we integrate with. Integration with other social platforms such as Instagram Shopping, Facebook Shop and Pinterest is also possible—please contact us to discuss the options.
TikTok Shop
Instagram Shopping
Facebook Shop
Pinterest
One platform, integrated with the largest social e-commerce platforms
Whether you use MontaWMS, Monta Fulfilment, or MontaShip, every social e-commerce platform requires its own integrations and rules. That’s why Monta connects your social commerce channels directly to your fulfillment system, regardless of which service you use from us.
This allows you to sell directly from video and social content without having to set up a separate warehouse process yourself.
Our social commerce integrations offer, among other things:
Automatic synchronization of inventory and orders
Direct sales from video and social content
No separate warehouse process required
Faster launch on a new social commerce platform
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Automatically sync inventory and orders for each social media store
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A single, centralized overview of all your social commerce orders
When should you opt for social commerce?
More and more customers are buying directly through video and social content. By aligning your inventory and fulfillment with this trend, you can reach new target audiences without having to do any manual work yourself.
This offers several advantages:
Greater reach through video and social content
Automatic synchronization of orders with your fulfillment system
“With nearly 48 stores, Amac is growing rapidly. Our logistics must keep pace with this growth. By choosing MontaWMS as our warehouse management system, we—as Europe’s largest Apple retailer—are investing in a future-proof solution with room for automation and further scalability. This allows us to address increasingly complex challenges.”
Bas de Vries | Chief Operating Officer at Amac
“Order picking is going much more smoothly. Our warehouse staff used to spend the entire day picking orders; now they’re done in just two hours. In addition to the huge time savings, it also saves a lot of frustration.”
Jelle Meijer | Director at 12GoBiking
“When your online store is growing rapidly, you’re juggling a whole host of different factors. When it comes to logistics, there are often many details you don’t immediately think of, but which are incredibly important for your own processes and, ultimately, your customer satisfaction. At Lovevery, choosing Monta has taken a lot of the burden off our shoulders.”
Rob van Assouw | Quality & Warehouse Manager at Lovevery
Do you have a specific question or a custom project?
Can’t find the right service for your request? Fill out the form below with a description of your needs. One of our e-commerce logistics experts will contact you as soon as possible to propose a suitable solution.
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Frequently Asked Questions About Social Web Stores
What does integration with a social e-commerce platform entail?
A social commerce integration connects platforms like TikTok Shop directly to your fulfillment system or WMS. Orders and inventory are automatically synced, without requiring you to manually switch between systems.
Can I manage multiple social commerce stores from a single system?
Yes. With MontaPortal, you can manage all your social commerce integrations from a single central dashboard: inventory, orders, and shipping statuses for each channel are clearly organized in one place.
How does order tracking work for orders placed through a social e-commerce store?
With MontaTracking, your customers can always check the current status and track & trace link themselves using their order number and email address, even for orders placed through TikTok Shop or another social commerce platform.
What happens if an order placed through a social webshop goes missing or is delayed?
Monta proactively initiates a delivery investigation with the carrier as soon as a shipment is delayed. You can track the status directly from MontaPortal, regardless of which social commerce platform the order came through.
Can a customer return an order placed through a social e-commerce platform?
Yes, customers can use the returns module to initiate a return themselves, and the correct return label is automatically generated—even for orders placed through social commerce platforms.
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