Cross-border fulfilment is what allows growing online stores to sell internationally without the hassle. From your very first order in a new market to thousands of parcels a week, Monta makes sure customers abroad get the same fast, smooth service as those closer to home. Whether you’re shipping to Germany, France or the UK for the first time, or you’re already selling across several countries, local fulfilment centres and one unified system mean you won’t need to reinvent your logistics for every new market.
A new market offers great potential. The logistics behind it aren’t that simple.
Cross-border fulfilment sounds simple in theory, but in practice you will quickly come up against practical challenges. Monta makes sure your logistics scale alongside your business as you expand into new markets, with local fulfilment centres and one system covering every country.
Problems
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Delivery times increase when you ship everything from a single country to all of Europe.
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Customers in Germany, France, or the United Kingdom expect the same speed as your Dutch customers.
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Cross-border returns are slow and expensive if you don’t arrange them locally.
Solutions
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Local fulfilment centers in the Netherlands, Germany, France, and the United Kingdom.
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A single system (MontaPortal) for inventory, orders, and reports – the same in every country.
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Returns are processed locally; they are not sent back to the Netherlands first.
One partner for your cross-border fulfillment throughout Europe
For cross-border fulfilment, you don't need to find a new partner for every country. Monta handles fulfilment in multiple European countries through a single system.
Local fulfilment centers
Our inventory is located close to your customers in the Netherlands, Germany, France, or the United Kingdom. This reduces delivery times and shipping costs.
One portal for all countries
With MontaPortal, you can manage inventory, orders and reports for every country in the same way. No separate tools or processes for each market.
Local carriers
With Monta's Universal Checkout, customers can choose their own carrier, a nearby pickup location, or their preferred delivery time - even if you're shipping from another country. This improves the shopping experience and, according to our own data, increases conversion by 6.1%.
Returns Processed Locally
Returns aren't sent back to the Netherlands first; instead, they're processed locally. Faster for your customer, cheaper for you.
Capacity That Grows With You
From the first hundred orders in a new market to peak volumes during the high season.
Data-Driven Inventory Management
With dynamic forecasting, you can precisely align your inventory with demand, including through marketplaces and other international sales channels. This helps you avoid overstocking or understocking.
Mobile-first delivery experience
Customers can track their orders in real time using track & trace, right from their smartphones. This ensures a seamless customer experience, even on the go.
Discover our fulfilment centers in 5 strategic countries
Monta provides logistics solutions to e-commerce companies throughout Europe. From more than 20 locations, we handle fast and scalable domestic and international shipments for online stores.
From market analysis to live fulfilment in a new country: here’s how we tackle it together.
Market Analysis
Together, we'll look at where your customers are, what local expectations are, and which country is the best place to start.
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Inventory Strategy
We determine how much inventory should be held at each location based on your sales data and growth projections.
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Local Fulfilment Live
Your inventory is ready at the correct fulfilment center, linked to your online store and the appropriate carriers.
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Scaling Up
Once the first market is up and running, expand to the next one, using the same systems and approach.
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Here's what customers say aboutcross-border fulfilment with Monta
"To grow internationally, you need a logistics partner that’s scalable and understands what it takes to successfully serve new markets. With Monta, we were able to expand into Germany and immediately improve the customer experience there."
Lars van der Wijst | CMO & Founder
"Another thing we appreciate about an international partner is that the processes - and therefore the MontaPortal as well - are the same everywhere. Fulfilment in the Netherlands, Germany, and the United Kingdom, all managed through a single system."
Nicole Peters | Head of Operations & Supply Chain
"Monta has been our fulfilment partner since 2013, and together we've been able to achieve our growth. They've even developed a custom order-picking system for our products to ensure very fast order processing."
Monta’s partner network: your one-stop cross-border shop
Expanding internationally means dealing with a great deal in a short space of time - from local regulations to marketing and payment solutions. That’s why, alongside fulfilment, Monta also offers a whole network of partners to support you through that expansion - all the expertise you need in one place. Rather than tracking down individual specialists in each country yourself, you will work with partners who have already proven their worth to other Monta customers. This saves you time when entering a new market and ensures every piece of expertise works together seamlessly.
Market Analysis
International Payment Solutions
Marketing & Promotion
Translation Services
Compliance Expertise
Software & Analytics Tools
Marketplace Integrations
Ready for cross-border fulfillment with Monta?
Discuss your cross-border fulfilment plans with Monta and find out how quickly you can go live in a new country.
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Frequently Asked Questions
Answers to your questions about cross-border fulfillment
Cross-border e-commerce is the online sale of products to customers in a country other than the one where your business is based. For example, a Dutch online store that also ships to customers in Germany, France, or the United Kingdom.
What is the difference between cross-border fulfillment and local fulfillment?
With local fulfillment, you ship from a single country to your own market. With cross-border fulfillment, your inventory is spread across multiple countries, allowing you to serve customers in each country quickly and at a lower cost.
In which countries does Monta have fulfillment centers?
Monta has fulfillment centers in the Netherlands, Germany, France, and the United Kingdom.
How soon can I move to a new country?
That depends on your situation, but thanks to existing fulfillment centers and systems, you can often go live in a new country within just a few weeks.
Does Monta handle customs and VAT processing?
Monta helps you navigate the logistical aspects of international shipping, such as local inventory and shipping. For customs and VAT compliance, you’ll work with your own accountant or tax advisor.
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