All-in-one ecommerce fulfilment services for UK and beyond

Looking for top-notch fulfilment services for your UK eCommerce? Monta offers fully customisable solutions tailored to your needs! With your own dedicated account manager, you’ll never have to repeat yourself. Our powerful IT team of over 100 developers ensures you get comprehensive reporting that will leave you impressed.

Cutting-Edge Technology: Utilizes AI and robotics for efficient fulfilment.

Sustainability: Eco-friendly operations at the Coventry facility.

Customizable Fulfilment: Tailored end-to-end e-commerce services.

How Monta has changed ecommerce

The UK eCommerce market is constantly increasing, with an expected annual growth rate of 7.80% from 2024 to 2029! We are here to help you get the most out of it. Our customised solutions feature cutting-edge technology like pick-to-light systems, autostore robots, and packing machines to streamline your operations. With our advanced MontaPortal, you get proactive insights, ensuring minimal stock and maximum efficiency. Plus, our extensive network of international locations makes cross-border expansion a breeze. 

Goods Receipt

Our fulfilment centres excels in goods reception, processing items within just 2 hours. This ensures your order is quickly available for sale, keeping your business running smoothly and efficiently.

Warehousing

We use smart warehousing with AI and collaborative robotics like Autostore and Lowpad. This ensures accurate orders, customised storage solutions, and lower costs, keeping your inventory efficient and your business thriving!

Order Processing

Monta excels in order processing using cutting-edge technology like Put To Light systems, Robotics, barcode scanners and Pick-To-Light-technology. With diverse pickup methods and our Smartstock system, we improve inventory management and ensure swift, accurate order fulfilment for b2c- and b2b businesses of all sizes!

Packaging

We are designing social responsible packaging that meets our client’s individual needs.  We have partnered with organisations like Sterk&Werk and Sovak, to ensure that  every package is uniquely created to add  a personal touch to any purchase.

Shipping

You choose for flexible cut-off times, shipping orders placed before 23:45 the same day, when choosing Monta. Choose your preferred carrier (we have got more than 18 options) to meet the customer preferences. We provide tailored solutions, ensuring same-day, next-day, or custom delivery options to keep your business running smoothly and provide your customers with this extra convenience

Return Logistics

Did you know that returning goods only go up? We handle every return with care. Each package is unpacked, inspected, and registered promptly, with processing times of 48 to 72 hours. We keep your customers informed with personal emails, so you can focus on your business without worrying about returns.

Inventory management

Our fulfilment centre minimises your inventory to prevent capital waste! Our real-time management and adaptable processes ensure efficiency, boosting your eCommerce performance. Whether you are  a small or large business, we tailor our solutions to meet your needs, keeping operations smooth and cost-effective.

Reporting

Monta offers endless, tailored reporting options to meet your specific needs. Unlike standard templates from other fulfilment organisations, our advanced tools provide detailed insights that help you make informed decisions and optimise your eCommerce operations effortlessly! Choosing  Monta is an investment that will pay you back!

Everything you need to know about fulfilment
Everything you need to know about fulfilment

We are now operating in the UK!

Our fulfilment centre in Coventry, UK is here to change the  standards in sustainability! This state-of-the-art facility offers ample storage for businesses of all sizes and operates with impressive eco-friendly features. With an excellent BREEAM status, it’s DHL’s first operational carbon-neutral location in Europe.

Harnessing solar power with PV panels, the centre also uses heat pumps and offers EV charging powered by these panels. EV shunters on-site and recycled rubber and plastic office floors ensure a green environment. Indoor air quality is enhanced with moss displays and plants, making this centre an ideal partner for your sustainable business operations!

Just 7 easy steps to start doing fulfilment with Monta!

At Monta your webshop’s fulfilment process from request to installation is completed in just one day up to one week across seven straightforward steps.
Sit back and let us handle the rest!

Monta's Fulfilment Process
What is fulfilment? The definition and meaning of fulfilment
1

We link the webshop

We ensure seamless configuration between your webshop and our (WMS) software. Effortlessly connect to existing systems, new marketplaces, your desired ERP systems, custom integrations and many more!

What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
2

We receive your products

We receive your goods and inspect items upon arrival. We then weigh them and update everything in your accessible portal, so that you can make informed purchasing decisions with our predictive reports.

What is fulfilment? The definition and meaning of fulfilment
3

We store your products

Expert precision by storing goods is in the DNA of Monta. Our Smart Stock system offers real-time inventory insights and strategic storage for maximum efficiency during order processing. Stay informed effortlessly!




What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
4

We process your orders

We handle your orders with a 99.98% performance accuracy rate guarantee. Need a flyer added or branded packaging? No problem. Leveraging AI and robotics, we ensure top quality and speed for your ecommce’s success!


What is fulfilment? The definition and meaning of fulfilment
5

We ship your orders

Our fulfilment centre in the UK ships your orders using one of 18 carriers that customers can choose from. With worldwide shipping options, cut-off times until 23:45 and transparent Track & Trace, your deliveries are efficient and hassle-free. Enjoy smooth, dependable service every time!

What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
What is fulfilment? The definition and meaning of fulfilment
6

We handle all your returns

Choose from three options: fully outsource to Monta, integrate with a third-party like Returnista, or manage returns yourself using our RMA-module. It’s all about what works best for you!

What is fulfilment? The definition and meaning of fulfilment
7

We make you more profitable (£££)

Our goal is to make webshops more profitable with real-time order status updates and custom reports. Enjoy features that enhance conversion rates and gain insights into inventory, purchasing, and sales forecasts. Empower your business with data-driven decisions!

What is fulfilment? The definition and meaning of fulfilment

Expand Without Limits: Entrust Your Logistics to Monta

Let your fulfilment go smooth with our end-to-end integrations

Like we said, tailored made products are important at Monta. We provide all the integrations your webshop needs for success From Amazon and Shopify to FedEx and UPS. For the United Kingdom, we have everything in-house and can even create custom API-connections. Simplify cross-border e-commerce effortlessly!

International Marketplaces

Monta_International marketplace Integrations

E-commerce Platforms

Monta_E-commerce platform Integrations

Carriers

Integrated Carriers Delivery Options Your Customers Love

ERP Systems

Monta_International marketplace Integrations

Checkout Module

Monta_E-commerce platform Integrations

Custom Integrations

Integrated Carriers Delivery Options Your Customers Love

Feel the Monta Passion of our clients

Monta services all kinds of brands. We do multi-channel fulfilment for big ecommerce brands that face real fulfilment challenges.
We match business needs with great customer satisfaction.

“MontaWMS has been a huge success for us. We were among the first to put this outstanding WMS system into operation. Where necessary, we were able to quickly adapt the system to our needs.”

Raymond Vlietstra

Key Manager AkzoNobel

“Monta has long been our fulfilment partner, aiding our joint growth. They supply our stores, handle all online orders and now manage our fulfilment from Germany too. Fantastic!”

Collaboration between Pink Gellac and Monta

Sander Groenendijk

CFOO of Pink Gellac

“For us, the combination of IT and logistics was the deciding factor in choosing Monta. MontaWMS has helped us to redesign the processes where efficiency and ease of use are paramount.”

MontaWMS and BALR

Olaf Berendson

Director of Operations Balr

Sectors and branches that we provide 

Monta provides fulfilment solutions for every sector in the UK. From fashion to electronics and beyond, we’ve got you covered as a full service fulfilment partner. Explore our services tailored to your industry and experience seamless operations!

Cosmetics fulfilment

Cosmetics & Personal Care

The cosmetics and personal care sector has a fast-paced and fluctuating nature of its own. We offer rapid delivery, custom packaging with Borg 4 security for makeup and specialised storage for small items. 

Cosmetics fulfilment

Electronics

Nowadays people buy more higher-value electronic goods than before. Our fulfilment centre excels in electronic product orders by meticulous traceability,  excellent return policy and serial number registration. Your customer knows where the package is and you will have minimal loss and maximum satisfaction!

Cosmetics fulfilment

Sports & Health

Being part of the Third Party Logistics, we know and do  provide top-notch fulfilment for the sports and health sector. We handle all sizes by our custom shelving options so we can ensure even large items are quickly dispatched. 

Cosmetics fulfilment

Food Products

All of our fulfilment centres ensure top-quality fulfilment for food products with detailed BBD tracking and temperature control protocols. From arrival to dispatch, we keep your food fresh and provide real-time updates on best-before dates.

Cosmetics fulfilment

Homeware and Accessories

We do fulfilment for homeware items and accessories. We handle all sizes, offering custom shelving for your needs. Even large items like sofas are quickly dispatched. Trust us for efficient and reliable service tailored to your webshop!

From ONLY £2.95 per Order Including Postage

Case Example

Business sells Supplements, typically two per customer and include a promotional leaflet

Typical Cost

Order Pick: £1.25

Packaging costs: 50p

Printing Costs: 12p

Storage Costs: 10p

Postage Cost: £2.50

Total Cost for Order = £4,47

Monta's price from

£ 2,95

per order

Discover our MontaWMS

Our WMS-software and other order fulfilment software is in-house developed and continuously improved. Used in our 17 fulfilment centres, it ensures every feature is practically tested and reliable. Experience a robust warehouse management system tailored to streamline your webshop operations!

Enjoy our smooth interface!

Monta's WMS software offers a clear, user-friendly interface that gets you to your desired application in just a few clicks. Save time and train your staff faster, boosting efficiency and making your workday smoother. Experience the difference today!

Get insights like you want it 

Every WMS software should give eCommerce businesses real-time insights into incoming shipments, stock levels, and current orders, so that’s what we do at Monta. Customizable reports and seamless integrations let you manage everything effortlessly, without needing support. Stay informed and in control with Monta!

Predict and gain more profit

Monta's WMS software streamlines your operations with its powerful purchasing module. Get access to in-depth analyses and insights to evaluate data, spot trends, and make strategic decisions easily. Predict sales channels and optimise your buying strategy like never before!

Speak to a fulfilment expert

Let us assist you. Simply enter your information in the form below, and we’ll be in touch to discuss exactly what we can do for you.

Total FAQ about all our fulfilment services

Are there any restrictions in becoming a client of Monta?

We serve every type of client, be it B2B or B2C, across all sectors. However, there is a minimum of 300 orders per month. Think of this as an investment rather than a cost. The unique insights and refined processes enhance efficiency and customer experience, driving repeat business for your ecommerce store that will increase order volumes!

What's the difference between a product fulfilment company and warehouse?

A warehouse stores your products long-term while a fulfilment service handles the entire process from storage to shipping. It's dynamic, managing your customer orders in real-time and ensuring frequent pickups. For webstore owners, choosing order fulfilment services means a seamless, end-to-end solution rather than just static storage!. 

Will there be any additional fees?

Our fulfilment company applies additional charges for receiving, storage, order processing, postage, packaging materials, and returns handling. Ask for more information! 

How do you guarantee the security of my products?

Monta ensures top-notch security for luxury items like perfumes and electronics. Stored in Borg 4 areas, these products benefit from advanced security systems and strict access controls. Your high-value goods are always protected with us!

What if one of my products breaks? What will happen then?

If your products get damaged at Monta’s fulfilment centre, we’ll assess and handle it based on the situation. With a 99.98% performance guarantee, your items are in safe hands. Make sure that the products have scannable barcodes for seamless processing!

How does Monta calculate the delivery costs? 

We calculate shipping rates per order. You only pay for what you use, nothing more. Transparent pricing is in the DNA of Monta!

Is there a fee for me when the customer returns the products?

Yes, return costs depend on the product type and size. Different factors influence the charges. Check our terms for detailed information!